In fact, for many businesses, open source customer relationship management solutions offer great value and an excellent return on investment. Every system has different strengths and weaknesses, and there are a very large number of products to choose from where the software is free.
Some of the best solutions offer workflow features. This allows you to systematize the human processes in your organization so no steps are forgotten. Xeric has installed a number of these systems and can help match software to your company’s needs.